Behind most awesome campaigns you'll find an agency and client who've worked their asses off -- and appreciative people on both sides of the fence.
But some clients don't contribute anything of any consequence to the innovation process. Instead, they largely get in the way. They play games. They put their agency through absurd drills.
Worst of all, instead of thanking their agency for their contribution, they bitch about trivial stuff. They engage in "Gotcha." They forge a win/lose relationship.
Who's responsible for these sorry situations? Look at the top dog in the client's organization and you'll often find the answer.
Which means the problem is usually systemic. So anyone waiting for a 180-degree turnround following the departure of some rogue operator may have nothing to look forward to but heartache.
Unfortunately, some clients who demand the most appreciate it the least. Too bad they don't come with a "Keep Away" sign.